VoIP, pronounced “voype,” stands for Voice over Internet Protocol. At its most basic, VoIP is simply a method for transmitting voice calls over a packet-based data network like the Internet. VoIP is a major game-changer in human communications because it uses data networks rather than physical wire to transmit voice data from one device to another.
Unlike an analog or digital phone system that requires direct cabling to each work station, a VoIP business phone system runs on your office’s main Ethernet network or LAN (local area network). That means you can easily add new phones and extensions without physical cabling, take your office calls from your mobile device or home office phone, and integrate with other applications like CRM or Microsoft Outlook.
Read on to get a quick tutorial on on how VoIP business phone systems work.