Allworx 10X Receives Comprehensive Software Upgrade To Further Improve Small-Business Office Communications
For Immediate Release
Contact:
InSciTek/Allworx
Sandra M. Gault
+1-585-421-3850 x124
press@allworx.com
Version 5.3 Software Elevates System Server and Phones to Greater Ease of Use
FAIRPORT, N.Y., January 30, 2006 - InSciTek Microsystems Inc. today announced a broad array of software-driven enhancements to its Allworx 10X small-business communications system that simplifies the use of key system-like capabilities, adds efficiency features, provides greater administrator control, and expands integration with Internet Service Providers (ITSPs) and conformance with SIPConnect interoperability.
These upgrades ensure that the Allworx 10x system provides users with the most advanced functions and optimal performance, while protecting their capital investment, the company said.
The Allworx 10x communications system, designed for small-to-medium sized businesses (under 100 employees per site), integrates into a single server all the various communications platforms - VoIP, phone, PC network, messaging software, group collaboration capabilities - necessary for businesses to succeed today, InSciTek said. Version 5.3 enhancements to the system include:
- single-button operation of call "parking" and retrieval functions
- multiple-site monitoring and answering of live incoming calls
- greater configurability to manage call routing; services like 911, 411 and 1010 calling cards; and international calls
- variable handling of calls received during business and non-business hours
- enhanced auto-attendant functions
- integration with more ITSPs and greater compliance with SIPConnect specifications
"The enhancements we've added build upon a series of improvements that were incorporated into the system in 2005, and permit the highly efficient integration of the Allworx 10X system with virtually any infrastructure a business might use today," said George E. Daddis Jr., CEO and President of InSciTek. "Small and medium-sized businesses need a simple, turnkey office system that provides all of the information and communications capabilities that the big companies enjoy - but without the cost or IT support - and the Allworx 10X meets that need."
Daddis said business owners are realizing immediate benefits in lower initial investment and recurring operating costs, improved customer responsiveness, and higher employee productivity due to the Allworx 10x. Not only does it incorporate enterprise class PBX telephony features at a small-business price, but the system offers the true key-system features, tailored for smaller businesses, not found in phone systems from larger players such as Cisco, Avaya or Nortel, he said.
Based on U.S. Census data, there are approximately 3.64 million businesses in the United States with between two and 99 employees. Of this group, 88 percent (3.2 million businesses) are ideal candidates for an Allworx 10x solution, InSciTek says. More than 50 percent of these businesses will employ a VoIP solution in the next three years, according to TechLinks.
"For the last four years, we've proven our ability to build and deliver quality products that meet the communications needs of small-to-medium-sized businesses," Daddis said. "Allworx is leading the industry in quality VoIP implementations in this market space. Our advantage was earned through a very early start in VoIP deployment, by listening carefully to the unique needs of small businesses, and thanks to our exceptional R&D capacity."
About Allworx and InSciTek
Allworx, the product division of InSciTek Microsystems Inc., believes small-to-medium-sized businesses today should have access to the same advanced information and communications technologies as big enterprises. The Allworx 10x provides businesses with all the mission-critical communications support they need in a single system. It combines PBX and Key phone functionality with PC network services, secured Internet access, remote office, group collaboration tools and messaging software such as email, voicemail, unified messaging, follow-me calling, and group calendaring. For more information, visit the company's web site at: www.allworx.com, or call 1-866-ALLWORX (255-9679).
InSciTek Microsystems Inc. is a multi-million dollar consulting company located in Fairport, N.Y. Its experienced engineers, specializing in imaging, systems monitoring and communications applications, apply their hardware and software expertise to help a range of businesses develop high-performance, cost-effective digital products. For more information, visit the company's web site at: www.InSciTek.com, or call (585) 421-3850.
