Allworx enhances the connection between computer and communication with Interact Professional 1.1
Rochester, NY - June 23, 2014
Allworx Corp, a Windstream (Nasdaq: WIN) company, today announced the immediate availability of Interact Professional 1.1, adding dramatic new functionality to its versatile application that provides intuitive control over an Allworx phone through a customer’s computer.
The initial release of Interact Professional offered quick access to current and parked calls, presence management, call history and contacts. With this new release, Allworx is expanding Interact Professional’s capabilities with numerous additional views, contact filters and dialing and transferring shortcuts. Call recording has been added with a single click and recorded calls can be stored anywhere. An external program link enables a URL search or an application command script to access a selected application or database, generating additional information for every call.
“Our offices are no longer bound by four walls; they’re now only limited by the reach of our technology,” said Chris Hasenauer, vice president and general manager of Allworx. “Interact Professional 1.1 simplifies advanced call control tasks and further integrates our users’ Allworx handset with their PC and cloud based applications. With a user environment reminiscent of our award winning ‘Reach’ virtualized mobile handset, ‘Interact Professional 1.1’ is the logical next-step in our suite of user-friendly applications, all focusing on one goal: making our customers more successful.”
Certain features of Interact Professional 1.1 require Allworx server System Software 7.7 or later. However, any existing customer using Interact Professional 1.0 will enjoy the majority of benefits simply by upgrading automatically the next time they open the application.
Windstream (Nasdaq: WIN), a FORTUNE 500 and S&P 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. The company also offers broadband, phone and digital TV services to consumers primarily in rural areas. For more information, visit www.windstream.com.
Headquartered in Rochester, N.Y., Allworx is an award-winning provider of communications solutions for all but the largest size business. Allworx delivers VoIP (Voice over IP) unified communications systems to a wide range of industries including not-for-profit and government locations through a network of authorized dealers.Allworx is a wholly-owned subsidiary of Windstream. For more information, please visit www.allworx.com.