The Allworx 24x system delivers all the hardware and software you need to run your business communications (voice and data). You can customize your system with a variety of options. Whether you need new VoIP phones, remote access or power backup, we'll help you build the solution that's perfect for your business.

Advanced Features:

• Allworx Call Assistant 2.1
• Allworx Call Queuing (with new Call Queues Reports)
• Allworx Conference Center
• Allworx Group Calendaring
• Internet Call Access
• VPN (Virtual Private Network)

Phone Options:

• Analog Handset Expansion Unit
• CO Line Expansion Unit
• Inline Phone Power
• Phones

Hardware Options:

• Music On Hold
• Power Backup
• Switch Options

This Windows PC-based tool, fully integrated with Allworx VoIP phones is designed to bring ease and efficiency to the operator/receptionist tasks. The new Call Assistant 2.1 version allows users the ability to record all incoming and outgoing calls with the click of a button and dial directly from the Call Assistant application via their desktop. Also included is the new Call History tab located in the Switchboard section. This tab displays all incoming and outgoing calls that have been dialed and received by the user. Call Assistant also provides enhanced views of the company directory and auto attendant status, parked calls, call queues and call monitors. Users can transfer callers between any one of these views via their desktop.

A system software option that is used for distributing incoming calls. Calls can be managed with up to 10 different queues. Call Queuing is the perfect solution for the small business that wants to provide the extra touch to the handling of their customer calls. With the new Call Queues Reports businesses can now pull full reports on the number of calls received, serviced, abandoned, exited and timed out for each queue.

A system software option that allows a small business to have the benefits of group and individual calendaring without the expense of similar products (e.g. MS Exchange).

The Allworx 24x supports 5 analog phones via the five (5) standard FXS ports and can be extended to accommodate up to twenty nine (29) analog phones with third-party FXS expansion units.

Allworx is compatible with various inline (Power over Ethernet – POE)  switches. These switches provide power to your VoIP phones over the network. This option eliminates the need for bulky power adapters for every phone. The switch connects to the Allworx 6x through one of its 10/100 Ethernet ports or a network switch.

This software option activates the ability within the Allworx system to send voice out over the Internet. This option is required for site-to-site operation or connecting with an ITSP (Internet Telephony Service Provider).

With a standard CD player, your callers will hear the music and messages you've selected when they are put on "Hold." You get the highest quality sound and easy-to-use CD features.

Mix and match from a wide range of VoIP and analog phones including Allworx phones designed specifically for the Allworx systems.

Allworx recommends connecting Allworx systems, workstations, heavily configured computers and servers to an Uninterruptible Power Supply (UPS) to protect your entire network from power surges and failure.

Depending on the number of network devices you want to connect to the Allworx 24x, you can choose from an 8-port, 16-port, or even 24-port switch.

You would select this option if you have remote users who need to access the data network remotely (e.g. working from home).