Products

Systems - Allworx 24x Technical Specifications

Phone Interface

100 user extensions with voicemail and 100 system extensions without voicemail
- Base system comes configured with up to 24 users and 24 system extensions. Optional software upgrades available for 25-48 users/extensions and 49-100 users/extensions
Primary Rate ISDN (PRI) line supported on T1 interface up to 23 digital "B" channels via T1-A interface
ISDN switch types for PRI, 4ESS, 5ESS, DMS-100, NI-2
Three standard RJ-11 dedicated loop start FXO ports supporting CO (Central Office) lines
Five standard, dedicated RJ-11 FXS ports for analog phones or fax
Using an Allworx phone and the new One Touch Day-Night Mode, users now have direct access to toggling the Allworx system between day business mode and night non-business mode 24/7, even from remote locations.
Enhanced Call Detail Reports allow companies to track every stage of a call coming into the system as well as the option to stream data to third party devices or applications in real time.
With the new Call Queues Reports businesses can now view full statistics on the number of calls received, serviced, abandoned, exited and timed out for each queue.
Each Allworx handset can have its own Direct Inward Dial (DID) information
Allworx Phone Software Enhancements
- Ability to take full advantage of the new version of Call Assistant
- Programmable “Park” button on the handset
- Display buttons speed navigation through scrollable phone menu with auto-repeat feature

Internet Telephony Service Providers (ITSP) 1

Connect the Allworx 24x to an ITSP and drastically reduce phone charges
Supports both ITSP and traditional phone lines (Central Office lines) simultaneously
Allworx 24x is compatible with various ITSP's

3-Way Calling

Multi-site Calling

Each Allworx 24x can connect to other Allworx units - supports up to 100 sites
VPN software is not required.
Multi-site extensions allows businesses to setup and use a convenient 3-digit or 4-digit dialing plan across Allworx systems in multiple sites

Presence Management

There are seven (7) unique phone presences (In Office, At A Meeting, On Vacation, On Business Trip, At Home, Away, Busy).
Current presence is displayed on the Allworx phone.
Each presence can have its own customized greeting.
User can “toggle” between presence settings and each presence can have individual call routes

Voicemail

Listen to and manage voicemail in your email Inbox or over the phone
1,000 hours of voicemail - virtually unlimited voicemail capacity
16-port voicemail system; date and time stamping
Direct access to voicemail from on and off site
Message Waiting and New Call indicators supported through Allworx phones and client software
Voicemails can be sent to any POP3 or IMAP4 email client
Voicemail greetings by user presence settings

Remote Users

Remote IP phone users connect to Allworx 24x via Internet
Remote plug-n-play with Allworx phones
After initial setup, remote Allworx phones connect easily to Allworx 24x with minimal user intervention
Non-Allworx phones will work, depending on type of phone used

Hardware Interfaces

Dedicated interface for ISDN/PRI connectivity on T1-A
Dedicated interface for RFC-1662 PPP Internet connectivity on T1-A and T1-B
One RJ-45 10/100 Base-T WAN port for Internet connection from DSL or cable modem
One RJ-45 10/100 Base-T LAN Ethernet port
One RJ-45 10/100 Base-T DMZ Ethernet port 2
One USB port 2
Three RJ-11 dedicated loop start FXO ports
Five RJ-11 dedicated internal FXS ports
One RJ-11 Power Fail analog phone connector
One 3.5mm mini jack for Overhead Paging and Music On Hold 3
Single Serial port / Door Release Relay
Overhead Paging Amp Control

Networking

Public WAN interface (T1-A, T1-B, OR Ethernet WAN) and fully secured LAN subnet
T-1 CAS support for legacy T-1 lines that have not been provisioned with Primary Rate ISDN (PRI) at the CO (Central Office).
Email Server: POP3 and SMTP
With Internet Message Access Protocol 4 (IMAP4) added to our existing POP3 support, users can now easily access and synchronize their voicemails and emails across multiple inboxes.
With SMTP Smart Host you can now manage your companies email more effectively.
Web server - Intranet and Internet with HTTP and FTP functionality
DHCP (Dynamic Host Configuration Protocol) server to LAN
DHCP client support on WAN interfaces
TCP/IP routing support between LAN/WAN
PPPoE (Point-to-Point Protocol over Ethernet) capability on WAN interfaces

Full Router & Firewall

Dedicated T1 data interfaces available for T1-A, T1-B, or Ethernet-based WAN access direct from DSL or cable modem
SPI (Stateful Packet Inspection) firewall security
NAT (Network Address Translation) mode
Static IP, DHCP client, or PPPoE support on WAN interfaces
DMZ (Demilitarized Zone) mode to protect WAN interface - stealth and normal modes 2
System administration software allows you to set routing tables

Specifications

1 Contact Allworx for a complete list of ITSP's
2 Available Q4 2007
3 Sold as a third party add-on. Third-party products are purchased separately