Support

At Allworx we pride ourselves on supporting our resellers quickly and effectively. Our team of skilled customer support engineers can help you with your configuration, hardware and software troubleshooting needs. If you have questions or need help on any aspect of our products, call us at 1-866-ALLWORX, option 1, option 3 or send us an email at support@allworx.com and we'll respond quickly to your questions and concerns.

If you are an end user of our products and you do not have an Authorized Allworx Reseller or do not know who it is, we would be happy to get you in touch with an Authorized Allworx Reseller in your area for speedy service support.

Our team does not typically provide support on third party products. However we do provide whitepapers on some of the more common 3rd party products that can be used with the Allworx system.

Our Technical Support Hotline is open Monday through Friday from 8 a.m. to 8 p.m. EST except on Allworx Holidays. Our holidays include, New Years Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving and Christmas.

Downloads – brochures, technical documentation, software and other reference materials

Partners - become an Allworx partner

FAQs – frequently asked questions about the Allworx Family of products

Glossary – key industry terms

Tutorials – covering key elements of an Allworx network

Installation Overview – our simple installation process

Buyer Protection - our guarantee to you

Technical Training - training certification schedule and sign up to be certified to install the Allworx system