What is an Auto Attendant? An auto attendant is simply a digital receptionist that automatically routes inbound calls to different parts of a business without requiring a human interface. But when set up right, auto attendant can be a tremendous asset for any business.
One of the biggest trends to emerge in our industry over the past few years is hosted or cloud voice solutions. In this blog article, I’ll explain the major differences between a traditional premise-based IP PBX system and a newer hosted voice solution, and the pros and cons for each. As a provider of both hosted and premise-based voice solutions, I’ll also share my personal take how to evaluate these two types of voice solutions for your business.