We believe business communication tools should run the way your business runs.

Our Story

Allworx originally started out as an engineering consulting firm for blue-chip clients such as General Electric, Kodak, and Emerson. We were evaluating a new business phone system for our own firm, but couldn’t find one that met our needs. Because we are a bunch of engineers, we thought it would be a good idea to build one from scratch.

As a result, our first VoIP communication system made its debut in 2003. Since then, we’ve built a solid base of highly trained 1,000+ reseller partners, and have successfully expanded our footprint into Canada and CALA.

Today, we serve more than 30,000 customers across diverse industries ranging from professional services, retail, hospitals, government agencies to school districts.

All Allworx products are proudly designed, engineered, and supported in Rochester, New York.

Our Core Values


We are engineers at heart so we like to build stuff and solve difficult problems. We are bona fide geeks and proud of it.


We know our customers expect our business phones to work and voice quality to be excellent. Every. Single. Time.


Bar none, we deliver the best bang for the buck in our industry. So we encourage you to shop around.

Customer Focus

You know your business better than we do. We continually release software upgrades to make existing features better and add new ones based on your feedback.

Meet the Team

David Plakosh

Chief Technology Officer & General Manager

Annie Ahari

Director of Marketing

Gary Baier

Director of Operations & Manufacturing

Benjamin Brown

Director of Hardware Engineering

Liudvikas Bukys

Director of Advanced Applications Development

Tom Elliott

Director of Sales & Business Development

Jeffrey Smith

Director of Product Software

Mark Stappenbeck

Senior Manager, Business Development


Jim Dancer

Manager of Technical Support

Frank Haynes

Manager, Inside Sales

Bianca Morales

Senior Manager, Quality Assurance

John Demott

Supervisor, Inventory Management