Used at More Than 47,000 Business Locations
Track outbound call volume by individual agents or employees.
Track inbound call volume by geographic areas or time periods to identify trends.
Measure incoming calls to specific DIDs associated with advertising campaigns.
Identify unmet staffing needs and areas to reduce telecom costs.
Project queue and agent metrics on a large monitor for call center teams.
Not sure how many employees you’ll be adding in the future? You can always trade up from one Connect system to another with ease.
Or perhaps you have an older Allworx system (6x12, 6x, 48x, or 24x) you’re looking to upgrade? Trade in for a brand new Connect system at a price that’s easy on the wallet.