Allworx® Interact Professional

A Smart PC Companion for the Allworx Handset

Interact Professional combines the ease of a PC-based interface with the high voice quality of the Allworx IP phone to boost employee productivity.

Used by more than 227,000 Allworx users

Popular Use Cases

Customize as You See Fit

  • Add windows for Dial Pad, Call History, Contacts, Current Calls, Parked Calls, and Outside Lines; or hide them when not in use.

 

Customize as You See Fit

Handle Calls With One-Click

  • Enjoy one-click dialing, hold, transfer, park, and more.
Handle Calls With One-Click

See Who’s Available

  • Access both Allworx system users and Outlook contacts.
  • See presence and status for all Allworx system users.
See Who’s Available to Chat

Select Call Recording Options

  • Record individual calls or record all calls automatically.
Select Call Recording Options

Integrate with Third-Party Apps

  • External Program Link opens other web applications (e.g., CRM) with incoming calls so you don’t have to.
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Boost Agent Productivity

  • Agents can log in, log out, or update their busy status.
  • Agents can easily see their queue performance from the Queue Status window.
Make Your Agents More Productive

Which Connect Model is Right for You?

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  1. Requires an additional advanced software license key(s).
  2. A system extension does not have an individual voicemail box (e.g., break room, customer service queue). The maximum number of system extensions is equal to the maximum number of user licenses available for a server.
  3. Handsets include Allworx IP phones, activated Allworx Reach licenses, generic SIP devices, and analog devices.
  4. Requires Allworx System Software 8.1 or higher.

Trade-Up and Trade-In Program

It’s easy to grow your business with Allworx Connect.

Not sure how many employees you’ll be adding in the future? You can always trade up from one Connect system to another with ease.

Or perhaps you have an older Allworx system (6x12, 6x, 48x, or 24x) you’re looking to upgrade? Trade in for a brand new Connect system at a price that’s easy on the wallet.

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