Say Hello to Allworx® Verge™

With a Verge IP phone on your desk and the Allworx Reach™ mobile app in your pocket, you can talk on the go or in the office. Without missing a beat.

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Allworx Verge Product Announcement

Isn't it time your desk phone knows who your important contacts are?

Allworx® Verge™ IP Phones

A New Class of Mobile-First Business Phones

With a Verge IP phone on your desk and Allworx Reach™ app on your favorite mobile devices, you can talk in the office or on the go. Without missing a beat.

Allworx IP Phones Are Loved by More Than 800,000 Business Users

Allworx Verge Mobility Integration Features

Allworx Verge 9312

  • 12 self-labeling programmable buttons.
  • Contextual soft keys.
  • 4.3" color display.
  • Bluetooth wireless support.
  • Full duplex speaker phone.
  • HD audio.
  • Gigabit Ethernet.
  • Integrated network switch.
  • Power over Ethernet (PoE).
  • Verge 9318Ex Expander support.
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Allworx Verge 9308

  • 8 self-labeling programmable buttons.
  • Contextual soft keys.
  • 3.5" color display.
  • Full duplex speaker phone.
  • HD audio.
  • Gigabit Ethernet.
  • Integrated network switch.
  • Power over Ethernet (PoE).
Verge 9308 Front Angled_HR_SM_800.png

Allworx Verge 9318Ex Expander

  • 18 self-labeling programmable buttons.
  • 4.3" color display.
  • Add up to three units to a Verge 9312 IP phone.
Verge9312 and three 9318Ex attached_HR_SM_800+.png

Allworx 9224 with Three Tx 92/24 Expanders

  • 24 programmable function buttons
  • 192x64 pixel backlit display
  • Add up to three Tx 92/24 Expanders

 

Allworx 9224 with three Tx 92/24 Expanders

Allworx 9212L

  • 12 programmable function buttons
  • 192x64 pixel backlit display
Allworx 9212L

Allworx 9204 & 9204G

  • Four programmable function buttons
  • 192x64 pixel backlit display
  • Built-in Gigabit Ethernet for 9204G
Allworx 9204 & 9204G

Allworx 9202E

  • Two call appearance buttons
  • 128x36 pixel display
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Allworx IP Phone Model Comparison

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  1. Requires an additional advanced software license key(s).
  2. A system extension does not have an individual voicemail box (e.g., break room, customer service queue). The maximum number of system extensions is equal to the maximum number of user licenses available for a server.
  3. Handsets include Allworx IP phones, activated Allworx Reach licenses, generic SIP devices, and analog devices.
  4. Requires Allworx System Software 8.1 or higher.

Programmable Function Buttons

We believe your business phone should work the way you like to use it. Use the Programmable Function Buttons to customize your individual phone. 

Contact

Speed dial your favorite personal contacts or colleagues in the corporate directory. For colleagues who are also in the Allworx system, you can see their presence setting and real-time call status (active call, active ringing, or do not disturb).  

ACD Appearance

Used by call center agents to receive incoming calls into their assigned ACD queues. They can also use this button to log in/out and update temporary status (e.g., break, lunch). This feature requires an Allworx Automatic Call Distribution (ACD) software license key.

Call Supervision

Allows supervisors to participate in any agent calls in three possible modes – silent (just listening), whisper (only the agent can hear the supervisor), or barging (supervisor can join the active ongoing conversation).

Emergency Alert Monitoring

Flashes alternating red and amber colors when 911 is dialed within the Allworx system. It also indicates the extension from which the call is made so you can direct the emergency crew to the exact location.

Hot Desking

Great for shared or temporary work spaces where users must share the same Allworx IP phone. Once a user logs in with a unique extension and pin, that shared Allworx IP phone automatically becomes his/her unique extension.

Park Monitor

Allows you to monitor parked calls that are waiting to be answered. If you have a multi-site configuration set up, you can monitor parked calls on other Allworx sites as well. 

Queue Alarm

Alerts agents when callers in a specific queue have exceeded a specified wait time and/or a specified number of callers are waiting in that queue. This feature requires an Allworx Automatic Call Distribution (ACD) software license key. 

Shared Call Appearance

Useful when you want to share a line(s) among multiple users. Do you and your colleagues want to be able to say “Hi, there is a call for you on line one”? It can be easily set up in an Allworx system.

To see the complete list of programmable functions, download the Allworx IP phone user guide or brochure from the Allworx Resources page.

Verge IP phones contain, in part, open source software that has been developed by third parties without any affiliation to Allworx. To learn more, visit Allworx open source software page.

Trade-Up and Trade-In Program

It’s easy to grow your business with Allworx Connect.

Not sure how many employees you’ll be adding in the future? You can always trade up from one Connect system to another with ease.

Or perhaps you have an older Allworx system (6x12, 6x, 48x, or 24x) you’re looking to upgrade? Trade it in for a brand new Connect system at a price that’s easy on the wallet.

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