Allworx® Reach and Reach Link

A Business Communication System That Fits in Your Pocket

Reach and Reach Link extend the rich functionality of your Allworx IP phone to your iOS and Android devices with a seamless voice experience while you're on the road.

Used by more than 89,000 road ninjas

Popular Use Cases

Make and Receive Calls Like You’re in Your Office

  • Transfer, hold, and park calls with a single touch.
  • Make easy three-way calls.

 

Make and Receive Calls. Like You’re in Your Office

See Who’s Available

  • See your colleague’s presence and status.
  • Search across corporate directory, system extensions (e.g., call queues), and personal mobile contacts.
  • Tag and sort by favorite contacts.
See Who’s Available to Chat

Access Call History and Scheduled Conference Calls

  • Access call history, and see missed and parked calls.
  • Call into scheduled conference calls.
     
Access Call History and Scheduled Conference Calls

Update Your Presence and Status

  • Change your Allworx presence setting and DND status.
  • Automatically update your call routes based on your updated presence/status.
Update Your Presence and Status

Which Connect Model is Right for You?

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  1. Requires an additional advanced software license key(s).
  2. A system extension does not have an individual voicemail box (e.g., break room, customer service queue). The maximum number of system extensions is equal to the maximum number of user licenses available for a server.
  3. Handsets include Allworx IP phones, activated Allworx Reach licenses, generic SIP devices, and analog devices.
  4. Requires Allworx System Software 8.1 or higher.

Allworx Reach Link

Stay Connected as Your Mobile Data Network Changes

During active Reach calls

Reach Link automatically connects active calls as the mobile data network changes from 4G to Wi-Fi, and vice versa.

During brief network interruptions

While Reach Link is reconnecting the call, the other party will hear a brief down-tone and and an explanation.

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