Why T&T Chose Allworx® as the Best Solution to Replace Aging Nortel Systems in Their Alberta Stores

Why Allworx?

CJ Tel Communications Ltd. had built a strong trusting relationship with T&T’s Edmonton and Calgary locations due to the ongoing service they had provided T&T on their Norstar systems. When T&T was faced with finding a suitable replacement for their mature phone systems they took the recommendation of an Allworx VOIP communications system as a replacement from the people they trusted. Jody Ziegler from CJ Tel Communications Ltd. told T&T that the Allworx VOIP communications system would not only provide the features they were used to on their old system, but it would give them improvements in cost savings and ease of operation.

T&T had determined that the new system had to provide all the benefits of the old system, and also do more for their company. As Herman Poon from T&T Supermarkets stated “it is as easy and dependable as the Nortel systems it replaced”. As the company grows being able to standardize and scale up with Allworx as a management efficient system was an important factor in their decision.

How Multisite keeps costs down while keeping them connected

Two of T&T’s Edmonton stores will be using the Multisite feature of the Allworx system with the newly installed Calgary store. This will allow the locations to easily extension dial from one site to another. Allowing T&T staff to check on stock or reach employees between the three locations is a big benefit. This can be done without incurring additional costs, or tying up phone lines.